Managed Services

Managed Services For Your Business Needs

Fully managed optimized and secure end-to-end network infrastructure and services.   We’ll assist to facilitate and integrate your business strategy with your network needs.We can cover all aspects of your network; hardware, data protection, and storage, server architecture and security.   Focus on running your business, not your IT network.

Enterprise Managed Service Provider

AA NetConsult (AANC) is a Business to Business (B2B) Managed Service Provider (MSP).   We’ve been servicing European clients with a concentration in Germany, Canada, USA for over a decade.   We provide timely and expert Information Technology (IT) solutions to a wide array of business segments including Agriculture, Corporate, Education, Government, Health, Not for Profit, Manufacturing, and Retail.

Here For You

We act as your internal IT staff providing help desk, project, and IT security needs.   We advocate for you when dealing with technology vendors, ensuring quick turnaround and resolution of issues.

Providing COMPLETE IT MANAGED SERVICES whereby your servers, computers, and devices are under the control of a centralized management system which maintains security patches, updates to installed software and proactive, scheduled maintenance.

Schedule Maintenance

We have weekly scheduled maintenance for your businesses’ hardware whereby pre-tested security patches and updates from Microsoft, Adobe, Java, Firefox, and Chrome are installed.   As well, proprietary pro-active maintenance routines are running that ensure your servers and desktops will be running at optimal efficiency.   All of this is done seamlessly.

Remote Monitoring

AA NetConsult remote monitoring tool actively monitors servers, desktops, laptops and critical network devices to identify any issues that may affect your business.   We perform pro-active system maintenance on all devices ensuring they’re running at optimal performance.

On-Site And Remote Support

Ninety percent (90%) of issues can be handled remotely through our secure support tool,

When you call our office a technician will answer the phone, not a cumbersome answering machine that will delay resolution of your issue. Usually, we can solve the problem in the first call. Our 24×7 support coverage ensures that your downtime is kept to a minimum.

We Can Manage Your Services 24/7

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 PROUD TO BE

We Managed

Virtual Private Network (VPN) – Local area network (LAN) – Wide area network(WAN)

Wireless LAN (WiFi) – Network Security – Data Center(DC)-Cloud – Internet of things(IoT)

The Flexibility

Book a package that suits your needs.it’s on an hourly or device basis.it can be partially or the whole network; with or without field use.

The SLA

 Within the package, we guarantee a reaction time of 4 hours (as a basis, the agreed service times are 24 × 7)

24x7 Monitoring

The monitoring is taken over by our in-house software. There are no additional costs (such as licenses, hardware or software).

24X7 Accessibility

The technical team can be reached by email and telephone. No call center. No first-level support.You will reach out Directly to your designated Professional Engineer.