Fully managed optimized and secure end-to-end network infrastructure and services. We’ll assist to facilitate and integrate your business strategy with your network needs.We can cover all aspects of your network; hardware, data protection, and storage, server architecture and security. Focus on running your business, not your IT network.
AA NetConsult (AANC) is a Business to Business (B2B) Managed Service Provider (MSP). We’ve been servicing European clients with a concentration in Germany, Canada, USA for over a decade. We provide timely and expert Information Technology (IT) solutions to a wide array of business segments including Agriculture, Corporate, Education, Government, Health, Not for Profit, Manufacturing, and Retail.
We act as your internal IT staff providing help desk, project, and IT security needs. We advocate for you when dealing with technology vendors, ensuring quick turnaround and resolution of issues.
Providing COMPLETE IT MANAGED SERVICES whereby your servers, computers, and devices are under the control of a centralized management system which maintains security patches, updates to installed software and proactive, scheduled maintenance.
We have weekly scheduled maintenance for your businesses’ hardware whereby pre-tested security patches and updates from Microsoft, Adobe, Java, Firefox, and Chrome are installed. As well, proprietary pro-active maintenance routines are running that ensure your servers and desktops will be running at optimal efficiency. All of this is done seamlessly.
AA NetConsult remote monitoring tool actively monitors servers, desktops, laptops and critical network devices to identify any issues that may affect your business. We perform pro-active system maintenance on all devices ensuring they’re running at optimal performance.
Ninety percent (90%) of issues can be handled remotely through our secure support tool,
When you call our office a technician will answer the phone, not a cumbersome answering machine that will delay resolution of your issue. Usually, we can solve the problem in the first call. Our 24×7 support coverage ensures that your downtime is kept to a minimum.
Book a package that suits your needs.it’s on an hourly or device basis.it can be partially or the whole network; with or without field use.
Within the package, we guarantee a reaction time of 4 hours (as a basis, the agreed service times are 24 × 7)
The monitoring is taken over by our in-house software. There are no additional costs (such as licenses, hardware or software).
The technical team can be reached by email and telephone. No call center. No first-level support.You will reach out Directly to your designated Professional Engineer.